The present conditions are concluded enters, on the one hand, the company Les Ateliers de la Maille, registered with the RCS Paris under number B325 061 695 and located at 42 rue of Jeuneurs, 75002 Paris, hereafter called "Les Ateliers de la Maille" and, in addition, anyone wishing to make a purchase via the Internet site of Les Ateliers de la Maille www.ateliersdelamaille.com hereafter called "the User".
The shippig of the parcels will be shipped out in the whole world. The user must refer to the Shipping part to take note of the methods and dispatch costs.
These conditions concern on a purely exclusive basis only the non commercial physical people. The parts agree that their relations will be ruled exclusively by this contract, other than any condition beforehand available on the site.
If a condition had suddenly been lacking, it would be considered to be governed by the uses in force in the sector of the online sale whose companies have seat in France.
The present conditions aim to define the methods of sale between Les Ateliers de la Maille and the user, the order to the services, while placing by the payment and the delivery.
They regulate all the stages necessary to place an order and to ensure the follow-up of this order between the contracting.
The user has the possibility to place an order online from the online store. The order can be recorded on the site only if the user has clearly identify itself by the entering its login name and his password which are strictly personal and confidential.
Any order is worth acceptance of the prices and descriptions of the products available to the sale. Any dispute on this point will intervene within the framework of a possible exchange and guarantees mentioned below.
The company Les Ateliers de la Maille is committed to deliver the orders received on the online store only within the limit of available stock of the products displayed on the online store. In the absence of availability of the product, Les Ateliers de la Maille are committed to inform the user.
As long as the treatment of the orders hasn’t started, it is possible for the user to modify his address of delivery.
Placing an order is worth acceptance by the customer who involves the formation of the contract and final acceptance by the customer of the prices and the description of the products available to the sale like with all of the general conditions of sale.
The user has the choice to be delivered:
- to the user’s home address
- to a different address than the billing address
France, Monaco, Andorre, Corse : Within 48h or 72h
- Colissimo Suivi Domicile = 8€
- Colissimo Point relais = 6€
DOM TOM : Within 5 or 8 working days
- Colissimo Suivi Domicile = 10€
Europe : Within 3 or 8 workin days
- Colissimo Suivi Domicile = 10€
Rest of the wolrd : Within 5 or 10 working days
- Colissimo Suivi Domicile = 20€
France, Monaco : Within 24h or 48h
- TNT Express à Domicile = 10€
Europe, DOM TOM excluded : Within 5 or 8 working days
- TNT Express à Domicile = 12€
Les Ateliers de la Maille are committed to ship out the deliveries of the ordered articles as soon as possible.
The user has the possibility of paying his purchases on line by credit card (Carte Bleue, Visa, Eurocard, Mastercard, American Express).
The user will have to regulate a sum corresponding at the expenses of treatment of the order (shipping fees), except if it profits from a special offer exonerating it.
The user’s banking information are encrypted on his computer then are transmitted in a protected way to authorization servers where are then checked your data thru your bank in order to avoid the uses and the frauds.
This procedure is managed by the technology of encoding SSL-128 bits, one of the most used and most effective in the world. At the time of the transfers via Internet, it is then impossible to read them: transfers on the Web!
Once the user’s payment is validated, his data is destroyed: this is why we ask the user at each new order his credit card information.
We remind to you that you must notify any fraudulent operation at your bank orcredi card’s transmitting establishment.
The prices are indicated in euros All Inclusive of tax. They hold account of the VAT applicable to the day of the order. These prices get along except expenses of treatment (port, packing and clothes industry of the parcel according to amount in force).
Any change of the applicable rate could be reflected on products’ prices. After this date, they are likely to be modified at any time. However the prices could not be modified once the customer has placed an order. In the same way, if one or more taxes or contributions would be created or modified (raise or decrease) this change could be reflected on the selling price of the articles displayed on the site Les Ateliers de la Maille.
The prices are guaranteed (within the limit of available stock).
The User has 7 days, legal time, as from the day of the reception to announce his intention to return the product and the reason of this return (exchange or refunding). For The User must send an email for this matter.
If the new order is higher, the user will have to join at the request of exchange the payment of the balance In the other way, if the amount of the exchange is lower than the initial amount, the user will receive as of reception of the request a credit note or the refunding of the difference made deduction of the contractual expenses of treatment except particular conditions mentioned on the purchase order.
In the case of a request for refunding of an article having been allotted gracefully or to less expenses at the time of a special offer suggested to the user, it neither will be included nor exchanged.
All the articles are subjected to a contractual guarantee, which does not make obstacle with the legal guarantee envisaged by articles 1641 and following of the Civil code.
• Article L211-4 codes consumption
The salesman is held to deliver a good in conformity with the contract and answers of the defects of conformity existing at the time of the delivery.
• Article L211-5 codes consumption
To be in conformity with the contract, the good must:
1º be identical with the usually awaited use of a similar good and, if necessary:
- match the description given by the salesman and have qualities that this one presented at the purchaser in the form of sample or of model;
- have the qualities the purchaser can legitimately expect in regards with the public statements made by the salesman, the producer or his representative, in particular in publicity or labelling;
2º show the characteristics defined by mutual agreement by the parts or be identical with any special use sought by the purchaser, made available of the salesman and that this last accepted.
• Article L211-12 consumption code
The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good.
• Article 1641 civil code
The salesman is held of the guarantee at a rate of the hidden defects of the sold thing which make it unsuitable with use for which one intends it, or which decrease so much this use, which the purchaser would not have acquired it, or would have given only one less price of them, if he had known them.
• Article 1648 al 1st civil code
The proceedings resulting from the redhibitory defects must be brought by the purchaser within two year as from the discovery of vice.
Any user of the non titular site of a number of customer will have to follow a procedure of inscription allowing him to obtain his number of customer.
This number is personal and confidential. Any loss or lapse of memory will have to be denounced with the services of Les Ateliers de la Maille in the near future by contacting Les Ateliers de la Maille since the Web site.
In all the cases, the supply on line of the number of bank card and the final validation of the order will be worth proof of the entirety of the known as order in accordance with the provisions of the law of March 13, 2000 and will be worth current liability of the sums engaged by the seizure of the articles being reproduced on the purchase order.
This validation is worth signature and acceptance of all the operations carried out on the site.
However, in the event of fraudulent use of his bank card, the customer is invited, as of the report of this use, to contact his banking house.
The company Les Ateliers de la Maille has for all the stages of order taking like for the posterior stages with the contract signature an obligation of result.
Thus Les Ateliers de la Maille are committed describing with the greatest exactitude the market products on Internet site www.ateliersdelamaille.com.
On the other hand, the responsibility for Les Ateliers de la Maille could not be committed if the inexecution of its obligations would be ascribable either with the unforeseeable and insurmountable fact of a third to the contract or with a case of absolute necessity as defined by French Jurisprudence.
In the same way, the responsibility for Les Ateliers de la Maille could not be committed for all the inherent disadvantages or damage with the use of Internet network, in particular a rupture of service, an intrusion external or the presence of data-processing viruses.
In accordance with the law of January 6, 1978, the user has a right of access and of correction of the data relating to it, that is to say directly on Internet, by mail while writing with to Les Ateliers de la Maille , Services on line, 42 rue des Jeuneurs, 75002 Paris. Les Ateliers de la Maille put in all the means to ensure the confidentiality and the data security transmitted on the Web site. For this reason, Internet site uses a protected module of standard payment SSL (Secure Socket Layer).
All the elements of the site Les Ateliers de la Maille, which they are visual or sound, including subjacent technology, are protected by the royalty, of the marks or the patents.
They are the exclusive property of the company Les Ateliers de la Maille. The user who has an Internet site on a purely personal basis and which wishes to place, for a personal use, on its site a simple bond returning directly to the Home Page of the site of Les Ateliers de la Maille, must obligatorily require the authorization of it of the company Les Ateliers de la Maille.
It will not act in this case of an implicit convention of affiliation.
On the other hand, any bond hypertext returning to the site of Les Ateliers de la Maille and using the technique of the framing or of in-line linking is formally prohibited.
In all the cases, any bond, even tacitly authorized, will have to be withdrawn on request of the company Les Ateliers de la Maille.
On the assumption that one of the clauses of this contract would be null and not informed by a change of legislation, regulation or by a decision of court, that could not in no case to affect the validity and the respect of these general conditions of sale.
The present conditions are being applied throughout all setting on line of the services offered by the company Les Ateliers de la Maille.
The computerized registers, preserved in the information processing systems of the company Les Ateliers de la Maille and its partners under reasonable conditions of safety, will be regarded as evidence of the communications, orders and payments occurred between the parts.
The present conditions are subjected to the French law.
The court of competent jurisdiction in the event of litigation will be the one of the place of residence of the defendant or, with the choice of the defendant, the place of effective delivery of the product.